Tabitha Jeffcoat, Pmp
About Tabitha Jeffcoat, Pmp
Tabitha Jeffcoat, PMP, is the Director of Business Systems at CoverMyMeds, where she leads department transformation and fosters a culture of inclusion. With extensive experience in process improvement and stakeholder relationships, she has held various managerial roles in notable companies such as RelayHealth and Vertex Business Services.
Current Role at CoverMyMeds
Tabitha Jeffcoat serves as the Director of Business Systems at CoverMyMeds, a position she has held since 2019. In this role, she is responsible for leading department transformation initiatives and implementing changes across people, processes, and technology tools. Her focus includes cultivating a culture of inclusion among team members and building consensus across various organizational levels. Jeffcoat's leadership is instrumental in guiding teams through the Software Development Life Cycle (SDLC) methodology.
Previous Experience at RelayHealth
Prior to her current role, Tabitha Jeffcoat worked at RelayHealth as a Senior Manager and Business Systems Analyst from 2013 to 2019. During her six years in this position, she contributed to various projects that enhanced business systems and processes. Her experience at RelayHealth provided her with valuable insights into the healthcare technology sector, further developing her expertise in process improvement and stakeholder relationship management.
Career Background at Vertex Business Services
Tabitha Jeffcoat was employed at Vertex Business Services from 2008 to 2013 as a Project Manager and Senior Business Analyst. Over five years, she managed projects that required a deep understanding of business analysis and project management principles. Her role involved collaborating with stakeholders to ensure successful project delivery and aligning business objectives with technology solutions.
Educational Background
Tabitha Jeffcoat holds a Master's degree in Human Resource Development from Clemson University, which she completed from 1996 to 1997. She also earned a Bachelor's degree in Psychology from Clemson University, studying from 1991 to 1995. Her educational background provides her with a strong foundation in understanding human behavior and organizational dynamics, which supports her work in leadership and organizational development.
Core Competencies and Expertise
Tabitha Jeffcoat specializes in several core competencies, including leadership and organizational development, process improvement, and re-engineering. She has a strong focus on analysis and problem-solving, training and onboarding programs, and team building. Her expertise extends to establishing a business analyst center of excellence, project metrics, KPIs, resource allocation, and capacity modeling. These competencies enable her to effectively guide teams and improve organizational performance.