Ashley Shank
About Ashley Shank
Ashley Shank is a Digital Sales Support Specialist at Cox Media, where she has worked since 2017. She is recognized for her effective communication and problem-solving skills that enhance customer satisfaction.
Work at Cox Media
Ashley Shank has been employed at Cox Media since 2017, serving as a Digital Sales Support Specialist in Phoenix, Arizona. In this role, she has focused on enhancing customer satisfaction through effective problem resolution and communication strategies. Prior to her current position, she worked at Cox Media as a Sales Support Specialist for 12 years, from 2005 to 2017. During her time at Cox Media, she has managed statewide sales campaigns and implemented digital sales campaigns that improved the organizational brand.
Education and Expertise
Ashley Shank studied at Arizona State University, where she earned a degree in Journalism from 2000 to 2004. Her educational background has provided her with a solid foundation in communication and media, which she has applied in her professional roles. Her expertise includes managing sales campaigns, budgeting, and billing processes, as well as developing effective communication strategies that enhance customer satisfaction.
Background
Before her long tenure at Cox Media, Ashley Shank gained experience as a PR Intern at Central Arizona College in 2003 for four months. She also worked as a Marketing Intern at Cox Media in 2004 for two months. These early roles contributed to her understanding of sales support and marketing, which she has built upon throughout her career.
Achievements
Ashley Shank is recognized for her ability to set efficient daily schedules that align with workload, deadlines, and business needs. Her efforts in optimizing team performance have been acknowledged within her organization. Additionally, she has a proven track record of managing statewide sales campaigns and ensuring accurate budgeting and billing processes.