Charles Miller
About Charles Miller
Charles Miller is the Senior Director of Marketplace & Client Insights at Cox Media, where he utilizes his expertise in qualitative and quantitative research methods to enhance global consumer and business research programs. He has a diverse background in market intelligence, having previously held positions at IBM, Boston Research Group, and Arnold Worldwide.
Work at Cox Media
Charles Miller has been serving as the Senior Director of Marketplace & Client Insights at Cox Media since 2020. In this role, he focuses on designing and implementing research programs that are timely and cost-efficient. His responsibilities include collaborating with business managers to leverage industry knowledge for the development and marketing of products, services, and corporate brands.
Previous Experience
Before joining Cox Media, Charles Miller held several key positions in market research. He worked at IBM as the Group Manager of Market Intelligence from 1994 to 2002, where he gained extensive experience in market analysis. Following that, he served as the Director at Boston Research Group from 2004 to 2015, contributing to various research initiatives. Earlier in his career, he was the Associate Research Director at Arnold Worldwide from 1991 to 1994.
Education and Expertise
Charles Miller holds a Bachelor's degree from the State University of New York at Plattsburgh, where he studied Psychology and Marketing. He also completed Master's level coursework in Business Administration, focusing on Management and Marketing, at Harvard University. His educational background supports his expertise in both qualitative and quantitative research methods, which he applies to global consumer and business research programs.
Research Methodologies
Charles Miller specializes in both qualitative and quantitative research methodologies. His expertise allows him to design and implement research programs that effectively address the needs of clients. He emphasizes the importance of conducting research that is both timely and cost-efficient, ensuring that insights are actionable and relevant to the marketplace.