Sarah Langlois
About Sarah Langlois
Sarah Langlois is a Digital Marketing Analyst at Cox Media, where she has worked since 2017. With a background in technical support and customer service, she utilizes various digital marketing tools and trains new team members in digital products.
Work at Cox Media
Sarah Langlois has been employed at Cox Media since 2017 as a Digital Marketing Analyst. In this role, she utilizes various software and databases, including Ad Mall, Audience IQ, Simpli.fi, Adobe, DV360, Buzz Board, TV Squared, and Data Plus Math. Prior to her current position, she worked in Media Sales Services as a Media Sales Services Spec I and as a Media Sales Support Coordinator from 2013 to 2017. During her time at Cox Media, she has developed custom dashboards for clients that provide insights into digital marketing campaigns and regularly presents campaign recaps that include performance metrics derived from Google Analytics.
Current Role at Cox Communications
In addition to her role at Cox Media, Sarah Langlois has been working at Cox Communications as a Technical Support Representative since 2011. She has accumulated over 13 years of experience in this position, which is based in Las Vegas, Nevada. Her responsibilities have included providing technical assistance and support to customers, ensuring a high level of service and satisfaction.
Previous Experience in Customer Support
Before joining Cox Communications, Sarah Langlois worked at HCL Technologies from 2006 to 2009 as a Customer Service Representative and Floor Supervisor for British Telecommunications. She also gained experience at Exl Service.Com India Private Limited from 2004 to 2006, where she provided customer support for Dell. These roles contributed to her skills in customer service and support, which she has applied throughout her career.
Education and Expertise
Sarah Langlois studied at the University of North Bengal, where she earned a Bachelor of Commerce (BCom) degree. Her academic focus included Accounting, Business Management, Economics, and Finance. This educational background supports her expertise in digital marketing, where she is proficient in programmatic advertising, Google Ads, social media, streaming (CTV + OTT), and digital audio. Additionally, she trains new team members in digital products and relevant metrics, enhancing their proficiency in the field.