Chloe Hornsey
About Chloe Hornsey
Chloe Hornsey is a Customer Support Manager at CPH Group, where she has worked since 2016. She has extensive experience in client service and product knowledge, having previously held various administrative roles at AKS Industries from 2011 to 2016.
Work at CPH Group
Chloe Hornsey has been serving as the Customer Support Manager at CPH Group since 2016. In this role, she is responsible for managing client relationships and ensuring high levels of customer satisfaction. Her position involves providing informed recommendations based on her extensive knowledge of CPH Group's product range. Chloe works closely with clients to understand their needs and deliver tailored solutions, contributing to the overall success of the company.
Previous Experience at AKS Industries
Before joining CPH Group, Chloe Hornsey worked at AKS Industries from 2011 to 2016. During her five years there, she held multiple roles including Administration, Receptionist, Accounts Payable, and Sales Support. This diverse experience equipped her with a broad skill set and a comprehensive understanding of various operational functions, which she applies in her current role.
Education Background
Chloe Hornsey studied at Glenvale School Melton Campus from 2005 to 2011. This six-year educational experience provided her with foundational knowledge and skills that have supported her career development. Her time at Glenvale School helped shape her professional competencies, which she has further developed in her subsequent roles.
Specialization in Customer Support
Chloe Hornsey specializes in managing quick turnarounds and meeting tight deadlines, particularly in high-pressure situations. Her ability to navigate challenging circumstances is a key aspect of her role as Customer Support Manager. This specialization allows her to effectively address client inquiries and ensure timely service delivery, enhancing the overall customer experience.