Diana Herrmann
About Diana Herrmann
Diana Herrmann serves as the Office Manager at CRANE 1 in Bartlett, Tennessee, a position she has held since 2019. With previous experience in roles at United Agri Products and Konecranes, she has successfully implemented initiatives to improve customer service and operational efficiency.
Work at Crane 1 Services
Diana Herrmann has served as the Office Manager at Crane 1 Services since 2019. In this role, she oversees office operations and ensures efficient administrative support for the company. Her tenure has been marked by a commitment to improving internal processes and enhancing communication within the organization.
Previous Experience in Administration
Before joining Crane 1 Services, Diana Herrmann worked at Konecranes as a Branch Admin from 2006 to 2015. During her nine years in this position, she gained valuable experience in administrative functions and branch operations. Prior to that, she served as the Southern Region Seed Coordinator at United Agri Products from 2000 to 2005, where she coordinated seed distribution and logistics.
Initiatives and Contributions
Diana Herrmann has led initiatives aimed at improving customer service within her organizations. She organized a successful company-wide initiative to enhance customer service communication protocols. Additionally, she implemented a new inventory control system that improved operational efficiency by reducing errors and saving time. Her contributions have positively impacted the workflow and service delivery in her roles.
Education and Training Development
Diana Herrmann completed her education at Sheffield High School, where she studied from 1979 to 1983. Beyond her formal education, she developed a comprehensive training program for new hires in logistics and customer service, demonstrating her commitment to fostering skill development and operational excellence within her teams.