Alicia Wood
About Alicia Wood
Alicia Wood is a Staff Product Designer with extensive experience in user experience and technical writing. She has worked for notable companies including Credit Karma, Capital One, and CIBC, and has pursued various educational qualifications in design, project management, and communications.
Current Role at Credit Karma
Alicia Wood currently holds the position of Staff Product Designer at Credit Karma. She has been in this role since 2022 and continues to contribute to the company's design initiatives. Her responsibilities likely include leading design projects, collaborating with cross-functional teams, and enhancing user experience across Credit Karma's platforms.
Previous Experience at Credit Karma
Alicia Wood previously worked at Credit Karma as a Senior Product Designer from 2021 to 2022. During this time, she focused on product design, contributing to the development and improvement of user interfaces and experiences. She also held a brief position as a Senior Product Designer II for four months in 2022.
Professional Background in Technical Writing
Alicia Wood has a solid background in technical writing, having worked at CIBC in various roles. She began her career as a Junior Technical Writer in 2010 for five months and later served as a Technical Writer from 2010 to 2014 for four years. Additionally, she worked as a Technical Writer and Process Analyst at JPMorgan Chase & Co. from 2017 to 2018.
Education and Certifications
Alicia Wood has pursued various educational opportunities to enhance her skills. She studied Communications and Professional Writing at York University, earning an Honours BA from 2005 to 2010. She also obtained a Lean Six Sigma Green Belt Certificate from McGill University. In addition, she completed several courses in project management and design, including a Behavioral Science course at Ideas42 Academy and a DesignOps course at Nielsen Norman Group.
User Experience Design Experience
Alicia Wood has significant experience in user experience design. She worked as a User Experience Designer at United Income from Capital One from 2018 to 2020. Following that, she served as a Senior User Experience Designer at Capital One from 2020 to 2021. Her roles in these positions involved creating user-centered designs and improving overall user satisfaction.