Daniel Drysdale
About Daniel Drysdale
Daniel Drysdale is an IT Support Manager at Credit Karma, where he has worked since 2022. He has extensive experience in technical support and system administration, having previously held positions at Better.com, LendingTree, and Geek Squad.
Work at Credit Karma
Daniel Drysdale has been serving as the IT Support Manager at Credit Karma since 2022. He operates from the company's office in Charlotte, North Carolina. In this role, he is responsible for overseeing IT support operations and ensuring efficient technical assistance for users. His tenure at Credit Karma has lasted for two years, during which he has contributed to the organization's IT infrastructure and support services.
Previous Experience in IT Support
Before joining Credit Karma, Daniel Drysdale worked at Better.com as an IT Support Lead from 2021 to 2022. He also held the position of System Administrator at Better.com from 2020 to 2021. His experience includes four years as a Desktop Analyst at LendingTree from 2016 to 2020 and three years as a Geek Squad Advanced Repair Agent from 2013 to 2016. Additionally, he worked as a Consultation Service Tech at Re-Tech Smartphone Centers from 2012 to 2013.
Education and Expertise
Daniel Drysdale has a diverse educational background in information technology and related fields. He studied at Advanced Individual Training, Signal School, Fort Gordon, GA, where he earned a certification in Information Technology from 2011 to 2012. He also achieved an Associate’s Degree in Computer Information Technology from Santa Fe College in 2014. Furthermore, he obtained an Associate’s Degree in Business from Florida SouthWestern State College in 2010 and a Law Enforcement Certification from the Southwest Florida Public Service Academy in 2015.
Technical Skills and Specializations
Daniel Drysdale possesses expertise in both macOS Technical Support and Windows OS configurations. He is adept at diagnosing and resolving technical issues in fast-paced environments. His skills include performing hardware upgrades and installing software to maintain systems, which are essential for ensuring optimal performance in IT operations.
Military Background
Daniel Drysdale served as an Information Technology Specialist in the Army National Guard from 2011 to 2017. This experience provided him with valuable skills and knowledge in IT support and operations, further enhancing his capabilities in the technology sector.