Nandini Kannan
About Nandini Kannan
Nandini Kannan is a Salesforce Service Cloud Developer with extensive experience in Salesforce development and integration. She has worked for various companies, including Center Point Energy, Concentrix, and Credit Karma, where she has developed custom business logic and integrated Salesforce instances.
Work at Credit Karma
Nandini Kannan has been employed at Credit Karma as a Salesforce Service Cloud Developer since 2019. In this role, she focuses on enhancing the Salesforce platform to improve customer service capabilities. Her responsibilities include developing custom business logic and integrating various Salesforce functionalities to streamline operations.
Previous Experience at Center Point Energy
Prior to her current position, Nandini Kannan worked at Center Point Energy as a Salesforce Developer from 2015 to 2016. During her 10-month tenure in Houston, TX, she contributed to the development and integration of Salesforce applications, including working with the Amazon adaptor for CTI integration, which provided agents with click-to-dial and screen pop capabilities.
Current Role at Concentrix
Nandini Kannan has been a Salesforce Lightning Developer at Concentrix since 2018. Over her six years in this role based in Greenville, SC, she has focused on developing and implementing Salesforce Lightning components to enhance user experience and operational efficiency within the organization.
Education and Expertise
Nandini Kannan earned her Bachelor's degree in Electrical, Electronics and Communications Engineering from Jawaharlal Nehru Technological University, where she studied from 2006 to 2010. This educational background provides her with a strong foundation in technical concepts, which she applies in her Salesforce development work.
Technical Skills and Development Projects
Nandini Kannan possesses extensive technical skills in Salesforce development. She has developed custom business logic using the Force.com developer toolkit, including Apex Classes, Apex Triggers, and Visualforce pages customized with HTML5 and CSS3. Additionally, she has created Batch Apex classes for batch execution and has integrated two Salesforce instances using Apex REST API call-outs.