Nehemiah Owen
About Nehemiah Owen
Nehemiah Owen is an Information Technology Support Engineer currently employed at Credit Karma since 2021. He has a diverse background in IT support and systems administration, with previous roles at companies such as Barings, Apple, and cbdMD.
Work at Credit Karma
Nehemiah Owen has been employed at Credit Karma as an Information Technology Support Engineer since 2021. In this role, he is responsible for providing technical support and ensuring the smooth operation of IT systems. His tenure at Credit Karma has lasted for three years, during which he has contributed to enhancing the company's IT infrastructure in Charlotte, North Carolina.
Previous Experience in IT Support
Before joining Credit Karma, Nehemiah Owen held various positions in IT support. He worked as a Desktop Support Analyst at Barings for five months in 2018, a Systems Administrator at cbdMD for four months in 2019, and as a Senior Deskside Support Technician at Compass Group USA for five months in 2019. His extensive experience in IT support roles has equipped him with a diverse skill set in troubleshooting and system management.
Career at Apple
Nehemiah Owen has a significant history with Apple, where he held multiple roles over several years. He served as a CPU Advisor from 2010 to 2012 and later advanced to positions such as Mac + iOS Senior Advisor from 2015 to 2018, CPU Senior Advisor from 2013 to 2015, and Application Advisor from 2012 to 2013. His roles involved providing technical assistance and support for Apple products, contributing to his expertise in customer service and technical troubleshooting.
Education and Training
Nehemiah Owen studied at John Carroll Catholic High School and later attended Belmont Abbey College. He also completed a Data Analytics Intro course at Springboard from 2021 to 2022. This educational background, combined with his professional experience, has provided him with a solid foundation in both technology and analytics.
Background in Hospitality
Before transitioning to IT, Nehemiah Owen worked in the hospitality industry at Norwegian Cruise Line Holdings Ltd. from 2006 to 2010. He held the positions of Lead Waiter, Supply Master, and Galley Administrator. This experience in a customer-focused environment has likely contributed to his skills in communication and service.