Neil Barth
About Neil Barth
Neil Barth is a Senior Member Support Specialist at Credit Karma, where he has worked since 2018. He has a background in customer service and project coordination, with a Bachelor's degree in Marketing from San Francisco State University.
Work at Credit Karma
Neil Barth has been employed at Credit Karma as a Senior Member Support Specialist since 2018. In this role, he coordinates cross-departmental projects aimed at enhancing product and service support. His responsibilities include managing member inquiries and addressing product-related questions and concerns, which aligns with his expertise in customer service and support.
Education and Expertise
Neil Barth studied at San Francisco State University, where he earned a Bachelor of Business Administration (BBA) with a focus on Marketing from 2010 to 2014. He also attended Fachhochschule Aachen for 11 months in 2013. His educational background supports his expertise in coordinating projects and managing customer service operations.
Background
Prior to his current role at Credit Karma, Neil Barth worked in various customer service positions. He served as a Senior Customer Service Representative at Striiv Inc. from 2014 to 2017 and as a Community Support representative at Instacart for 7 months in 2018. He also worked briefly as a Houseman at the Inn at Park Winters in 2014.
Skills in Task Management
Neil Barth has developed strong skills in time and task management throughout his career. He specializes in overseeing processes that identify and communicate overarching product and service issues. His ability to manage tasks effectively contributes to his success in member support roles.
Interest in Content Creation
Neil Barth has a strong interest in content creation, which complements his professional responsibilities. This interest aids him in managing product and service inquiries, allowing him to communicate effectively with members and enhance their overall experience.