Nicole James
About Nicole James
Nicole James serves as the Chief People Officer at Credit Karma, where she aligns workforce initiatives with the strategic objectives of senior leaders. With extensive experience in human resources across various organizations, she emphasizes inclusion and diversity to enhance employee experience and organizational culture.
Current Role at Credit Karma
Nicole James serves as the Chief People Officer at Credit Karma, a position she has held since 2023. In this role, she focuses on aligning workforce initiatives with the strategic objectives of senior leaders and C-suite executives. Her work emphasizes leveraging data and diplomacy to navigate complex, matrixed global organizations, enhancing employee experience and organizational culture.
Previous Experience at Square
Prior to her current position, Nicole James worked at Square from 2020 to 2023. She held multiple roles, including Global Head of People and Head of HR Business Partners. During her tenure, she implemented inclusion and diversity practices that significantly improved the employee experience and contributed to the overall organizational culture.
Education and Expertise
Nicole James earned her MBA in International Business from IE Business School in 2006. She also holds a Bachelor of Science degree in Economics with a concentration in Management from The Wharton School. Her educational background supports her expertise in aligning workforce initiatives with organizational goals and enhancing leadership pipelines through talent identification.
Career Background
Nicole James has a diverse career spanning various roles in human resources and management. She has worked at organizations such as Ross University School of Medicine, where she served as Director of Human Resources & Chief of Staff, and at Barclays Bank PLC as an MBA Summer Intern. Her experience includes roles in marketing and client services, showcasing her versatility in different business functions.
Achievements in Human Resources
Throughout her career, Nicole James has successfully identified high-potential talent for succession planning, enhancing organizational leadership pipelines. She has served as an Advisory Board Member, providing strategic guidance and insights to various organizations, further demonstrating her commitment to advancing human resources practices.