Tiffany Chen
About Tiffany Chen
Tiffany Chen is a Design Manager II at Credit Karma, where she leads the Financial Assistant team with a focus on generative AI features. She has a diverse background in design and product management, having worked at various organizations including IDEO, DesignMap, and The Edible Schoolyard Project.
Work at Credit Karma
Tiffany Chen has held multiple roles at Credit Karma, contributing significantly to the design team. She began as a Product Designer from 2018 to 2019, followed by a position as Senior I Product Designer from 2019 to 2021. She then advanced to Senior II Product Designer for a brief period in 2021. Subsequently, she served as Design Manager from 2022 to 2024, before her current role as Design Manager II, which she has held since 2024. Her work focuses on aligning product teams with a human-centered vision and leading initiatives to build generative AI features.
Education and Expertise
Tiffany Chen earned her Bachelor of Arts degree in Architecture with a minor in English from the University of California, Berkeley. She further enhanced her skills in User Experience Design through studies at General Assembly. Her educational background provides a strong foundation for her design career, emphasizing both technical and creative aspects.
Background
Tiffany Chen began her career with various internships and positions in design and media. She worked as an Administrative & Development Intern at The Edible Schoolyard Project in 2010 and as a Design & Production Associate at Minted for a month in the same year. Additionally, she gained experience as a Contractor at IDEO and held a Media Intern position at Neighborhoods Partnership Network in 2009. These early roles contributed to her development in the design field.
Previous Work Experience
Before her tenure at Credit Karma, Tiffany Chen worked at MKThink as a Design Strategist from 2011 to 2013 and at DesignMap as a Designer from 2013 to 2016. She later advanced to Senior Designer at DesignMap from 2016 to 2018. These positions allowed her to refine her design skills and collaborate on various projects, preparing her for her roles at Credit Karma.
Collaborative Approach
Tiffany Chen thrives in collaborative environments that emphasize rigor and shared missions. Her experience across different organizations has equipped her with the ability to work effectively within teams, focusing on aligning product goals with user needs. This approach has been a key aspect of her work at Credit Karma, where she leads the Financial Assistant team.