Erin Shamburger (Shklanka)
About Erin Shamburger (Shklanka)
Erin Shamburger is a Customer Support Manager with a background in marketing and customer relations. She has held various roles in customer support and account management across several companies since completing her education.
Work at Credit Key
Erin Shamburger currently holds the position of Customer Support Manager at Credit Key, where she has been employed since 2021. In this role, she oversees customer support operations and ensures that client needs are addressed effectively. Prior to her current position, she served as a Customer Support Specialist at Credit Key from 2020 to 2021, where she gained valuable experience in customer relations and support processes.
Education and Expertise
Erin Shamburger studied at Simon Fraser University, where she earned a Bachelor of Business Administration (B.B.A.) with a focus on Marketing from 2009 to 2013. She also attended St. Mary's Academy from 2005 to 2009. Her educational background provides her with a solid foundation in business principles and marketing strategies, which she applies in her professional roles.
Background in Customer Support
Before joining Credit Key, Erin Shamburger accumulated extensive experience in customer support and account management. She worked at SendtoNews as a Senior Account Manager from 2016 to 2017 and as a Sports Syndication Coordinator from 2014 to 2016. Additionally, she served as an Affiliate Manager at RevenueWire from 2017 to 2018, enhancing her skills in managing client relationships and support.
Previous Roles and Experience
Erin Shamburger has held various positions that contributed to her professional development. She worked as a Community Relations Coordinator at Boston Pizza from 2012 to 2014, where she engaged with the community and managed relations. Earlier in her career, she was a Promotions Representative at Mosaic Sales Solutions for four months in 2009, which further diversified her experience in customer engagement and promotions.