Akshansh Patel

Monitoring And Observability Engineer Lead @ Credit One Bank

About Akshansh Patel

Akshansh Patel is a Monitoring and Observability Engineer Lead at Credit One Bank, specializing in implementing observability tools and practices. With a background in cloud engineering and software development, he possesses expertise in various monitoring tools and automation technologies.

Work at Credit One Bank

Akshansh Patel serves as the Monitoring and Observability Engineer Lead at Credit One Bank since 2023. In this role, he is responsible for implementing and maintaining observability and monitoring tools across various technology stacks. His expertise includes leveraging Application Performance Monitoring tools such as AppDynamics, CA Wily, and Dynatrace. Patel focuses on enabling core observability principles, which encompass metrics, logs, distributed tracing, and chaos engineering.

Education and Expertise

Akshansh Patel earned a Bachelor of Technology (BTech) degree from SRM University, completing his studies from 2006 to 2010. His educational background provides a foundation for his expertise in ITIL principles and production management practices. Patel has developed significant skills in automation using scripting languages, including Shell script and Python, which support his work in monitoring and observability.

Background in Cloud Engineering

Prior to his current position, Akshansh Patel worked as a Cloud Engineer at Vanguard from 2022 to 2023. During this time, he gained experience in cloud technologies while based in Dallas, Texas. His role involved applying his knowledge of virtualization and containerization platforms, such as Docker, Kubernetes, and Openshift, to enhance cloud operations.

Experience at Tata Consultancy Services

Akshansh Patel spent 12 years at Tata Consultancy Services as a Software Developer from 2010 to 2022. His long tenure allowed him to develop a strong foundation in software development and observability practices. Patel's experience includes analyzing machine-generated data using tools like Splunk and log aggregators such as ELK and Grafana, contributing to his proficiency in monitoring and observability.

Professional Development and Engagement

In his current role, Akshansh Patel conducts demos and brown bag sessions to introduce new features and gather feedback from end users and senior management. This engagement helps to ensure that the monitoring and observability tools meet the needs of the organization and fosters a culture of continuous improvement.

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