Amanda Rael
About Amanda Rael
Amanda Rael serves as the Manager of Operations Quality and Training at Credit One Bank, where she has worked since 2019. With a background in human resources management and extensive experience in training and development, she focuses on creating impactful training programs that align with business objectives.
Work at Credit One Bank
Amanda Rael has served as the Manager of Operations Quality and Training at Credit One Bank since 2019. In this role, she is responsible for allocating the training budget to meet business needs while adhering to financial constraints. Her focus on quality and training ensures that operational standards are maintained and improved within the organization.
Education and Expertise
Amanda Rael holds an Associate's degree in General Studies from the College of Southern Nevada, which she completed from 1995 to 1998. She furthered her education by obtaining a Bachelor of Business in Human Resources Management from Western Governors University between 2017 and 2019. This educational background supports her expertise in training and development within corporate environments.
Background in Learning and Development
Before joining Credit One Bank, Amanda worked as a Learning and Development Specialist II at Allegiant from 2015 to 2019. In this position, she developed and facilitated leadership development and technical training programs aimed at enhancing employee performance and aligning with company objectives. Her previous experience also includes serving as a Training Specialist III at Wyndham Consumer Finance from 2007 to 2015.
Training Program Development
Amanda Rael specializes in creating and facilitating development classes for staff members. Her training programs cover various topics, including instructional design, performance improvement, communication, change management, and coaching. She leads multiple training projects across different lines of business, ensuring timely and effective delivery of training initiatives.