Cecilia Ermita
About Cecilia Ermita
Cecilia Ermita serves as the CS Operations Manager at Credit One Bank, where she has worked since 2019. With a background in client services and operations management, she has held various roles in the banking sector and is currently pursuing a Bachelor of Business Administration at Purdue University.
Work at Credit One Bank
Cecilia Ermita has been employed at Credit One Bank since 2017, holding various positions. She currently serves as the CS Operations Manager, a role she has occupied since 2019. Prior to this, she worked as a Vendor Relationship Manager for five years, focusing on managing vendor partnerships. Additionally, she held the positions of Quality Analyst and Team Lead at Credit One Bank for one year each. Her experience at the bank has contributed to her expertise in customer service operations.
Previous Employment History
Before joining Credit One Bank, Cecilia Ermita worked at KeyBank as a Client Services Manager for 16 years, from 1999 to 2015. She also gained experience as an Operations Specialist at Unitus Community Credit Union for eight months in 2016 to 2017. Her diverse roles in the financial services industry have equipped her with a broad skill set in client relations and operational management.
Education and Expertise
Cecilia Ermita has pursued education in various fields. She is currently studying Business Administration and Management at Purdue University, aiming for a Bachelor of Business Administration (BBA) since 2020. She also studied at the University of the Philippines, where she earned a Bachelor of Arts in Philosophy. Additionally, she holds a certification as a Personal Trainer from the American Council on Exercise, focusing on Fitness and Sports Nutrition.
High School Education
Cecilia Ermita completed her high school education at Junipero Serra High School from 1991 to 1993. She later attended Colegio del Buen Consejo, where she achieved her high school diploma from 1993 to 1994. Her foundational education has contributed to her professional development in the financial sector.