Crystal Mills, MBA, Pmp, Csm
About Crystal Mills, MBA, Pmp, Csm
Crystal Mills is an experienced professional serving as the AVP of IT Audit, Governance, and Compliance at Credit One Bank. With a background in project management and a strong educational foundation in management and marketing, she has led significant initiatives, including the development of an IT document repository adopted bank-wide.
Work at Credit One Bank
Crystal Mills currently holds the position of AVP - IT Audit, Governance, and Compliance at Credit One Bank, a role she has occupied since 2021. In this capacity, she oversees various compliance initiatives and audit processes within the organization. Prior to her current role, she served as a Senior Project Manager at Credit One Bank from 2019 to 2021. During her tenure, she led the development of an IT document repository known as PAL, which was subsequently adopted for bank-wide use by the Executive Council.
Previous Experience at IPKeys Power Partners
Before her time at Credit One Bank, Crystal Mills worked as a Senior Project Manager at IPKeys Power Partners from 2014 to 2019. In this role, she managed various projects, contributing to the company's operational efficiency and project delivery. Her experience at IPKeys provided her with a solid foundation in project management and governance.
Education and Expertise
Crystal Mills earned her Bachelor of Science (BS) in Management and Administration from Louisiana State University in Shreveport, completing her studies from 2005 to 2008. She furthered her education by obtaining an MBA in Management and Administration with a focus on Strategic Public Relations and Marketing Communication from the same institution in 2009. Her academic background supports her expertise in project management and governance.
Project Management and Team Coordination
In her current role, Crystal Mills coordinates and manages team activities using Jira and Jira Align. These tools facilitate efficient project tracking and management, ensuring that her team meets project milestones and objectives. Additionally, she develops and maintains a department newsletter that provides updates related to the PAL system, enhancing communication within the organization.