Jordan Fedrizzi
About Jordan Fedrizzi
Jordan Fedrizzi is a Senior Marketing Manager for Customer Engagement at Credit One Bank, where he has worked since 2021. He has a background in project management and financial services, focusing on enhancing customer experience through multi-channel campaigns.
Work at Credit One Bank
Jordan Fedrizzi has been serving as the Senior Marketing Manager for Customer Engagement at Credit One Bank since 2021. In this role, he focuses on delivering quality multi-channel campaigns aimed at enhancing the customer experience. Prior to his current position, he worked as the Marketing Manager for Customer Engagement from 2020 to 2021 and as a Business Process Analyst for five months in 2020. His tenure at Credit One Bank has allowed him to develop a strong understanding of customer engagement strategies within the financial services sector.
Previous Experience at Janek Performance Group
Before joining Credit One Bank, Jordan Fedrizzi worked as a Project Manager at Janek Performance Group from 2018 to 2020. During his time there, he was involved in managing various projects, contributing to the company's performance improvement initiatives. His experience in project management has equipped him with skills that are beneficial in his current marketing role.
Education and Expertise
Jordan Fedrizzi holds a Bachelor’s Degree in Business Administration and Management from Sweet Briar College, where he studied from 2007 to 2011. He also possesses a CAPM certification, which signifies his expertise in project management. This educational background and certification support his professional endeavors in marketing and customer engagement.
Background in Financial Services
Jordan has a background in financial services, with a focus on facilitating on-time payments and collections marketing to reduce expenses. His experience in this area has contributed to his ability to design effective marketing strategies that align with business objectives and improve customer satisfaction.
Early Career at Chatham Hall
In 2009, Jordan Fedrizzi briefly worked as a Senior Counselor at Chatham Hall for one month. This early role provided him with foundational experience in a leadership position, contributing to his professional development.