Kris Garland
About Kris Garland
Kris Garland serves as the AVP Governance at Credit One Bank in Las Vegas, Nevada, where he has worked since 2021. He holds an MBA from Rivier University and has extensive experience in governance and quality management across various organizations.
Work at Credit One Bank
Kris Garland currently serves as the Assistant Vice President of Governance at Credit One Bank, a position held since 2021. In this role, Garland oversees governance-related activities, ensuring compliance and effective management of processes within the organization. Prior to this position, Garland worked as the AVP of Business Transformation at Credit One Bank from 2019 to 2021, contributing to significant operational improvements.
Education and Expertise
Kris Garland earned a Master of Business Administration (MBA) from Rivier University. This educational background provides a strong foundation in business management and governance practices, which are essential for the roles Garland has undertaken throughout their career.
Professional Background
Garland has a diverse professional background, having held various leadership positions in multiple organizations. Prior to joining Credit One Bank, Garland worked at Sitel as the Director of Quality for North America and as the Regional Quality Director. Garland also has experience in billing and process improvement roles at Quest Diagnostics and Mission Support and Test Services, LLC.
Previous Roles and Responsibilities
Kris Garland's career includes significant roles in process improvement and quality management. At Xerox, Garland worked as a Lean Six Sigma Black Belt and Business Process Manager, focusing on efficiency and quality enhancements. Additionally, Garland served as a Senior Business Consultant at Dell, where strategic business initiatives were developed and implemented.
Experience in Continuous Improvement
Throughout their career, Kris Garland has demonstrated expertise in continuous process improvement. This includes roles as a Lean Six Sigma Black Belt at both Xerox and Quest Diagnostics, where Garland applied methodologies to enhance operational efficiency and quality standards.