Racha Haddad
About Racha Haddad
Racha Haddad is a Credit Agent Customer Service professional with extensive experience in various roles within the financial and customer service sectors. Currently employed at Credit One Bank and Mackisen Consulting, Haddad holds multiple degrees and certifications in accounting, marketing, and language studies.
Work at Credit One Bank
Racha Haddad has been employed at Credit One Bank as a Credit Agent Customer Service since 2020. In this role, she is responsible for assisting customers with their credit inquiries and providing support related to their accounts. Her position is based in Montreal, Quebec, Canada, and she has accumulated four years of experience in this capacity.
Current Roles at Mackisen Consulting
Since 2019, Racha Haddad has held two positions at Mackisen Consulting. She works as an Accounting Clerk and as a Stagiaire, contributing to various accounting tasks and supporting the auditing process. Her work at Mackisen Consulting has provided her with practical experience in the field of accounting, further enhancing her professional skills.
Education and Expertise
Racha Haddad has a diverse educational background. She earned a Bachelor's degree in English Language and Literature from Damascus University, completing her studies from 2003 to 2008. She also holds a Master's degree in Applied Marketing from McGill University, which she achieved in 2020. Additionally, she studied French as a Second or Foreign Language at Université du Québec à Montréal for one year and completed a DEP in Starting Business at Erudit Academy.
Experience at Booking.com
In addition to her roles at Credit One Bank and Mackisen Consulting, Racha Haddad has been working at Booking.com as a Customer Service Professional (CSP) since 2021. This position involves assisting customers with their bookings and providing support for any inquiries related to their travel arrangements. She has gained three years of experience in this role.
Accounting Education at Dawson College
Racha Haddad pursued further education in accounting at Dawson College, where she studied Accounting Principles and Related Computer Applications. She completed this program in 2020, which provided her with foundational knowledge and skills relevant to her current roles in the accounting field.