Shannon Oroz
About Shannon Oroz
Shannon Oroz serves as the AVP of Operations Control at Credit One Bank, where she has worked since 2021. With a diverse background in operations and management across various companies, she has developed expertise in process adaptation and adult learning curricula.
Work at Credit One Bank
Shannon Oroz currently serves as the AVP Operations Control at Credit One Bank, a position held since 2021. In this role, Oroz is responsible for overseeing operational controls and ensuring compliance with internal policies and regulations. Prior to this role, Oroz worked as the Assistant Vice President of Quality & Training at Credit One Bank from 2018 to 2021. During this time, Oroz focused on enhancing training programs and quality assurance processes to improve overall operational efficiency.
Previous Experience in Operations and Management
Shannon Oroz has a diverse background in operations and management across various organizations. Oroz worked at Ferguson Enterprises as a Sales Operations Analyst for six months in 2017 and later as a Sales Operations Manager in 2018 for nine months. Oroz also held multiple roles at HSBC, including Quality Manager and Assistant Vice President of Channel Sales, contributing to quality assurance and sales strategies. Oroz's experience at Capital One included roles as a Sr. Learning Associate and Process Manager, focusing on training and process improvement.
Education and Expertise
Shannon Oroz studied at San Diego State University, where Oroz earned a degree in English Language and Literature. This educational background supports Oroz's proficiency in creating engaging curricula for adult learners, utilizing various techniques and delivery channels. Oroz demonstrates a deep understanding of business processes and cross-functional impacts, which is essential for adapting strategies in dynamic environments.
Philanthropic Engagement
Shannon Oroz is actively involved in philanthropic activities that focus on children's education within the local community. This commitment reflects Oroz's dedication to giving back and supporting educational initiatives that benefit youth. Through these efforts, Oroz contributes to the development and enrichment of educational opportunities for children.
International Experience and Cultural Competence
Shannon Oroz possesses significant international experience, which has equipped Oroz with the ability to drive performance and vision in diverse cultural contexts. This experience enhances Oroz's capability to understand and navigate various business environments, making Oroz a valuable asset in global operations.