Thomas Kates

Payment Process Owner @ Credit One Bank

About Thomas Kates

Thomas Kates is a Payment Process Owner at Credit One Bank, where he has worked since 2021. He has held various roles in the financial and retail sectors, including positions at Bank of America Merrill Lynch and Moody's Investors Service.

Work at Credit One Bank

Thomas Kates has been employed at Credit One Bank since 2021, serving as a Payment Process Owner. In this role, he is responsible for overseeing payment processing operations, ensuring efficiency and compliance within the payment systems. Additionally, he has held the position of Project Manager/Operations Analyst at Credit One Bank since 2019, contributing to various projects aimed at improving operational workflows in the Las Vegas, Nevada area.

Experience at Bank of America Merrill Lynch

Since 2016, Thomas Kates has worked at Bank of America Merrill Lynch as a Product Manager. In this capacity, he manages product development and strategy, focusing on enhancing financial services and solutions. His tenure at the firm has spanned over eight years, during which he has gained significant experience in the financial sector.

Role at Moody's Investors Service

Thomas Kates has been with Moody's Investors Service since 2018, where he serves as a Project Manager/Business Analyst. His responsibilities include managing projects and analyzing business processes to support the company's objectives. He has been in this role for six years, contributing to the firm's analytical capabilities and project execution.

Internship Experience

Thomas Kates began his professional career with internships that provided foundational experience in the industry. He worked as a Service Desk Intern at Computer Aid, Inc. for eight months in 2014 to 2015 in Newark, DE. Following this, he completed a three-month internship as a Store Operations Intern at Walmart in 2015, gaining insights into retail operations.

Education at University of Delaware

Thomas Kates attended the University of Delaware from 2012 to 2016, where he completed his studies over a four-year period. His education provided him with the knowledge and skills necessary for his subsequent roles in the financial and operational sectors.

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