Zach Westbrook, Sphr
About Zach Westbrook, Sphr
Zach Westbrook serves as the Vice President and Head of Total Rewards & People Operations at Credit One Bank, a position he has held since 2022. With extensive experience in human resources and employee development, he has previously worked at Blue Shield of California and Cook Children's Health Care System.
Work at Credit One Bank
Zach Westbrook currently serves as Vice President, Head of Total Rewards & People Operations at Credit One Bank. He has held this position since 2022, contributing to the organization for two years in the Las Vegas Metropolitan Area. In this role, he is responsible for overseeing total rewards strategies and people operations, ensuring alignment with organizational goals. Previously, he worked at Credit One Bank as Head of Total Rewards & Executive HR Business Partner from 2020 to 2022.
Previous Experience at Blue Shield of California
Before joining Credit One Bank, Zach Westbrook worked at Blue Shield of California in various roles. He served as Manager, Future of Work Strategy & Programs from 2018 to 2020, where he focused on strategic initiatives related to workforce transformation. He also held positions in Employee Growth and Development Strategy and as a Board Member for the Employee Political Action Committee (EmPAC) during the same timeframe. Additionally, he participated in the Leadership Development Associate program from 2016 to 2018.
Education and Expertise
Zach Westbrook has a strong educational background. He earned a Master of Business Administration (MBA) from the University of North Texas Health Science Center at Fort Worth. He also holds an MBA from Texas Christian University - M.J. Neeley School of Business. Furthermore, he completed a Bachelor's Degree at American Public University System and pursued non-degree studies at California Lutheran University.
Background in Healthcare and Revenue Cycle Management
Zach Westbrook has experience in the healthcare sector, having worked as an Investment Analyst in M&A, Private Equity, and Investment Analytics at Cook Children's Health Care System in 2015. He also held the position of Head of Revenue Cycle, Risk Management, and Provider Relations at Nationwide Medical, Inc. from 2008 to 2012. His diverse background contributes to his expertise in HR data analytics, employee-centered approaches, and executive compensation programs.
Leadership and HR Strategy
In his current role and previous positions, Zach Westbrook has acted as a lead HR business partner, particularly to the CFO and Administrative Functions leadership teams. He guides organizations towards employee-centered approaches and is responsible for HR data analytics and reporting. His leadership extends to managing HRM/HRIS systems, including platform strategy and vendor relationships.