Melody Spence
About Melody Spence
Melody Spence serves as the Vice President of Member Solutions at Credit Union 1, where she has worked since 2020. With a background in customer service and lending, she has held various leadership roles at Meriwest Credit Union, contributing to team development and customer experience.
Work at Credit Union 1
Melody Spence has served as the Vice President of Member Solutions at Credit Union 1 since 2020. In this role, she focuses on enhancing member experiences and promoting a customer-centric approach within the organization. Her leadership emphasizes teamwork and a strong service attitude, contributing to the overall success of the credit union.
Previous Experience at Meriwest Credit Union
Before joining Credit Union 1, Melody Spence held several positions at Meriwest Credit Union. She worked as the Assistant Vice President of Customer Contact Center and Business Development from 2011 to 2016. Following this, she served as Vice President of Consumer Lending from 2016 to 2019. Additionally, she was the Member Services & Operations Manager from 2007 to 2011. Her tenure at Meriwest spanned nearly a decade, during which she developed expertise in customer service and business development.
Education and Expertise
Melody Spence studied at Success Business College, where she earned a degree in Business Administration and Management. This educational background has equipped her with the skills necessary to navigate the financial sector effectively. Her focus on customer experience and team development reflects her commitment to fostering a positive environment within financial institutions.
Leadership and Team Development
In her professional roles, Melody Spence promotes a team environment that encourages employee growth and confidence. She emphasizes the importance of a strong service attitude among team members, which contributes to their success and the overall effectiveness of the organization. Her leadership style is centered on collaboration and support, aiming to enhance both employee and member satisfaction.