Raven Santana
About Raven Santana
Raven Santana is a Key Account Representative at Credit Union 1, where she has worked since 2020. She has a diverse background in customer service and sales, having held various managerial and advisory roles in multiple companies over the years.
Work at Credit Union 1
Raven Santana has been employed at Credit Union 1 since 2020, serving as a Key Account Representative. In this role, she is responsible for managing key accounts and ensuring customer satisfaction. Her work focuses on building relationships with clients and addressing their financial needs. The position is based in Lombard, Illinois, where she has contributed to the organization's growth and client engagement strategies.
Previous Experience in Customer Service and Sales
Prior to her current role, Raven Santana held several positions that enhanced her customer service and sales skills. She worked as a Customer Service Manager at SMS Assist, L.L.C. from 2018 to 2020. Before that, she was a Senior Sales Advisor at DriveTime from 2015 to 2018, and served as General Manager at TitleMax from 2013 to 2015. Her experience includes managing teams and driving sales performance.
Education and Training in Patient Care
Raven Santana studied at the College of Technology, where she achieved a certification in Patient Care Technology from 2007 to 2008. This program provided her with foundational knowledge in patient care practices. Additionally, she attended the College of DuPage from 2003 to 2004, furthering her education during this period.
Early Career in Sales and Management
Raven Santana began her career in sales and management with roles such as Sales Lead at Event Network, Inc. from 2007 to 2008, and as Assistant Manager at Jimmy John's from 2009 to 2013. These positions allowed her to develop essential skills in team leadership and customer interaction, laying the groundwork for her future roles in customer service and account management.