Erica Hay
About Erica Hay
Erica Hay is a Master Data Management Analyst at Crescent Energy, where she has worked since 2022. She has a diverse background in banking and data management, with previous roles at Wells Fargo, Alcon, and JPMorgan Chase & Co.
Work at Crescent Energy
Currently, Erica Hay serves as a Master Data Management (MDM) Analyst at Crescent Energy, a position she has held since 2022. Based in Irving, Texas, she operates in a hybrid work environment. In her role, she manages and monitors the traffic of master data requests, ensuring they meet established deadlines. Erica also directs day-to-day master data management activities across a virtual global organization, contributing to the efficiency and effectiveness of data operations.
Previous Employment Experience
Before joining Crescent Energy, Erica Hay accumulated extensive experience in the banking and data management sectors. She worked at Wells Fargo as a Personal Banker from 2008 to 2012 and served as a Bank Teller at JPMorgan Chase & Co. from 2004 to 2007. Additionally, she held roles at Alcon, first as a Customer Master Data Associate from 2014 to 2016 and later as a Senior Vendor Master Analyst from 2014 to 2022. She also worked at First National Bank of Burleson as a Bank Operations Associate from 2012 to 2014 and at TONI&GUY as a Front Desk Receptionist from 2002 to 2004.
Education and Certifications
Erica Hay completed her high school education at Lighthouse Christian Academy, earning a High School Diploma in 2002. She has also pursued further education in dental assisting, studying at Fort Worth Dental Assisting and achieving certification as a Certified Dental Assistant since 2004. This diverse educational background supports her analytical skills and operational knowledge in her current role.
Data Management Expertise
In her professional capacity, Erica Hay has developed policies and procedures aimed at enhancing operational efficiencies through data quality and standardization. She ensures that backup and recovery processes are established for master data management, highlighting her commitment to data integrity. Erica is also familiar with customer identification and address standardization processes, which are critical components of effective data management.