Sahil Mhatre
About Sahil Mhatre
Sahil Mhatre serves as the Support Team Lead at Critical Mention in New York, where he has worked since 2018. He holds a Bachelor of Engineering in Computer Science from the University of Mumbai and has expertise in network infrastructure monitoring and quality assurance.
Work at Critical Mention
Sahil Mhatre has served as the Support Team Lead at Critical Mention since 2018. In this role, he is responsible for overseeing support operations and ensuring the quality of service provided to clients. His work is based in New York, New York, where he has contributed to the company's mission of delivering comprehensive media monitoring solutions. His expertise in network infrastructure monitoring and troubleshooting plays a crucial role in maintaining the functionality of various services offered by the organization.
Education and Expertise
Sahil Mhatre earned a Bachelor of Engineering degree in Computer Science from the University of Mumbai, where he studied from 2014 to 2018. Prior to this, he attended Chatrapati Sahuji Maharaj Kanpur University from 2012 to 2014. His educational background is complemented by practical experience in manual testing, utilizing tools such as JIRA, and applying methodologies like Waterfall and Agile. His technical skills include network infrastructure monitoring with tools like Nagios and Sensu.
Technical Skills and Tools
Sahil Mhatre employs various tools and technologies in his role, including Nagios and Sensu for network infrastructure monitoring. He conducts manual testing with a focus on Smoke Testing and Regression Testing, utilizing JIRA for issue tracking. His expertise extends to troubleshooting network infrastructure using IPMI Technology and Remotehands Assistance across global data centers. Additionally, he engages in cross-browser testing and writes test cases as part of quality assurance efforts.
Background and Early Education
Sahil Mhatre's educational journey began at Saint Mary's School and continued at St. George School in Adai Panvel. He later pursued engineering studies at Mgm College of Engineering & Technology. This foundational education provided him with the skills necessary to excel in the field of computer science and technology.
Data Curation and Quality Assurance
In his current role, Sahil Mhatre is involved in data curation, which includes collecting and sorting data from various platforms to build project databases. He also maintains the quality of various TV channels through troubleshooting and technical support. His work includes the use of Remotehands assistance, switchbots, and PDUs to ensure optimal performance of services.