Neil Andrews
About Neil Andrews
Neil Andrews Delivery Director
Neil Andrews holds the position of Delivery Director. In this capacity, he oversees the delivery of services and projects, ensuring that client requirements are met efficiently and effectively. His role involves strategic planning, coordination, and execution of delivery processes. Neil focuses on optimizing delivery performance to meet organizational goals.
Application Management at Concentrix
As a senior director in application management at Concentrix, Neil Andrews was responsible for the management and strategy of 120 applications used globally across corporate and call center operations. This role demanded comprehensive oversight and strategic planning to ensure the stability and efficiency of these critical applications. Neil led an international team of platform managers, coordinating efforts across various regions to maintain application performance and reliability.
IT Operations Leadership in EMEA
Neil Andrews served as the IT operations director, overseeing the delivery of IT services across Europe, the Middle East, and Africa (EMEA). His role involved managing IT operations to ensure seamless service delivery, infrastructure management, and compliance with regional regulations. Neil's leadership in this role contributed to enhanced operational efficiency and service quality across multiple countries.
Experience in Delivery Leadership and IT Strategy
Neil Andrews brings deep experience in delivery leadership, application strategy, and IT operations. He has been involved in managing complex IT projects, developing strategies for application management, and leading IT infrastructure initiatives. His expertise extends to mergers and acquisitions (M&A) and IT integration, where he focuses on activities that increase and protect client revenue. Neil’s strategic approach ensures successful project outcomes and client satisfaction.