Sora Jang
About Sora Jang
Sora Jang is a Senior Client Success Manager at Crosslake Technologies, where she has worked since 2023. With extensive experience in account management and sales within the SaaS industry, she has a strong track record of developing successful sales campaigns and collaborating with cross-functional teams.
Work at Crosslake Technologies
Sora Jang has been serving as a Senior Client Success Manager at Crosslake Technologies since 2023. In this role, Jang focuses on enhancing client relationships and ensuring customer satisfaction. The position involves collaborating with various teams to execute deals and meet client needs effectively. Jang's experience in client success management is aimed at aligning with C-suite level executives to address business objectives.
Previous Experience at Salesforce
Before joining Crosslake Technologies, Sora Jang worked at Salesforce in multiple roles. Jang served as an Account Executive in the Financial Services sector for five months in 2023. Prior to that, Jang was an Account Manager from 2021 to 2023, and an Account Development Representative from 2020 to 2021. This extensive experience at Salesforce contributed to Jang's expertise in SaaS sales and developing successful sales campaigns.
Experience at Enterprise Holdings
Sora Jang has a significant background with Enterprise Holdings, where Jang held various positions from 2014 to 2020. Jang started as an Account Specialist, then progressed to Assistant Manager in the Commercial Truck Division, and later became an Account Manager in the Entertainment Truck Division. This experience provided Jang with a solid foundation in account management and customer service.
Education and Expertise
Sora Jang studied at Michigan State University, where Jang earned a Bachelor's degree in Human Biology. This educational background complements Jang's professional experience, particularly in understanding client needs and developing effective sales strategies. Jang demonstrates a proven track record in SaaS selling and excels in mentoring and training team members to enhance performance.
Skills and Achievements
Sora Jang showcases a strong ability to balance customer, employee, and company objectives. Jang excels in collaborating with cross-functional teams to execute deals and has a proven track record in developing successful sales campaigns. Jang's skills include aligning with C-suite executives to meet business needs and empowering team members through mentoring and training initiatives.