Evans Atoni
About Evans Atoni
Evans Atoni is a Technical Support Specialist at Crossref in Nairobi, Kenya, where he has worked since 2021. He holds an MSc in Natural Sciences from the Chinese Academy of Sciences and a BSc in Microbiology from Jomo Kenyatta University of Agriculture and Technology.
Work at Crossref
Evans Atoni has been employed at Crossref as a Technical Support Specialist since 2021. In this role, he provides technical assistance and support to users, ensuring that they can effectively utilize Crossref's services. His position is based in Nairobi, Kenya, where he engages with a diverse range of clients and addresses their technical inquiries. Atoni is also a member of the Member & Community Outreach team, contributing to the organization's efforts in building relationships with its members.
Education and Expertise
Evans Atoni holds a Master of Science in Natural Sciences, which he obtained from the Chinese Academy of Sciences between 2015 and 2018. His studies focused on Microbiology, providing him with a solid foundation in scientific principles and research methodologies. Prior to this, he earned a Bachelor of Science in Microbiology from Jomo Kenyatta University of Agriculture and Technology, completing his degree from 2009 to 2012. His educational background equips him with both technical knowledge and analytical skills relevant to his current role.
Background
Before joining Crossref, Evans Atoni worked as an MSc student at the Graduate University of Chinese Academy of Sciences in Beijing, China, from 2015 to 2018. This experience allowed him to immerse himself in a research-focused environment, enhancing his technical skills and understanding of microbiological concepts. His international education and work experiences contribute to his ability to address diverse technical support challenges in his current role.
Contributions to Technical Support
Evans Atoni has contributed to a collective blog post that addresses common technical support questions. This initiative reflects his commitment to sharing knowledge and improving the user experience for Crossref's clients. By collaborating with others in the field, he helps to create resources that assist users in navigating technical issues effectively.