Paul Davis
About Paul Davis
Paul Davis is a Product Support Specialist at Crossref, where he has worked since 2017. He has a background in digital development and content learning, having previously held positions at Pearson for a total of eight years.
Work at Crossref
Paul Davis has been employed at Crossref as a Product Support Specialist since 2017. In this role, he focuses on providing technical support and assistance to users. He is also a member of the Member & Community Outreach team, contributing to the organization's engagement with its community. His responsibilities include addressing technical support inquiries and collaborating with the technical support team on various initiatives.
Previous Experience at Pearson
Prior to joining Crossref, Paul Davis worked at Pearson in multiple roles. He served as a Digital Development Coordinator from 2009 to 2014, where he was involved in digital project management. Following this position, he worked as a Content and Learning Specialist from 2014 to 2017, focusing on content development and educational resources. His combined experience at Pearson spanned five years and three years, respectively.
Education Background
Paul Davis attended John Mason School from 1993 to 1998. This educational background provided him with foundational skills that contributed to his professional development in the field of digital support and content creation.
Technical Support Expertise
In his current role and previous positions, Paul Davis has developed expertise in technical support. He has been involved in solving technical support questions and has contributed to collective efforts within the technical support team. His experience as a Tech Support Specialist and R&D Support Analyst has equipped him with the skills necessary to address complex technical issues.