Erik Bergdahl
About Erik Bergdahl
Erik Bergdahl is a Customer Support Specialist at CrowdStreet, where he has worked since 2022. He has over a decade of experience in game development and design, having held various roles at notable companies such as Bungie, Microsoft, and Nintendo.
Work at CrowdStreet
Erik Bergdahl has been employed at CrowdStreet as a Customer Support Specialist since 2022. In this role, he is responsible for addressing customer inquiries and providing support to enhance user experience. His position involves utilizing his extensive background in customer service and technical support to assist clients effectively.
Previous Experience in Customer Support
Prior to joining CrowdStreet, Erik worked as a Product Support Specialist at Sinclair Digital from 2020 to 2022. His role involved remote support, where he addressed product-related issues and ensured customer satisfaction. He also held positions at Microsoft as an Online Support Specialist and Software Test Engineer II, contributing to his expertise in customer service and technical troubleshooting.
Background in Game Development
Erik has over a decade of experience in game development and design. He worked at various notable companies, including Bungie, where he served as Sandbox QA from 2016 to 2019, and Nintendo as a Product Tester from 2011 to 2014. His experience in quality assurance and product testing has equipped him with a strong understanding of the gaming industry.
Education and Expertise
Erik studied at Full Sail University, where he earned a degree in Digital Arts and Design with a focus on Graphics Design - Character Art/Development from 2008 to 2013. His education has provided him with a solid foundation in design principles, which he has applied throughout his career in both customer support and game development.
Skills and Competencies
Erik possesses a keen aptitude for quickly learning new skills and adapting to new technologies. He excels in challenging work environments, demonstrating self-motivation and initiative. His experience includes writing testing strategies and documentation, ensuring thorough quality assurance processes. Erik enjoys collaborating in team settings while also being capable of working independently.