Joseph Reed
About Joseph Reed
Joseph Reed is an Operations Analyst with a background in retail and operational management. He has worked at Cruise America since 2014, where he focuses on optimizing revenue and enhancing operational efficiency.
Work at Cruise America
Joseph Reed has been employed at Cruise America as an Operations Analyst since 2014. In this role, he focuses on optimizing operational processes and enhancing revenue generation. He plays a key role in adjusting rental rates for both international and domestic customers, ensuring competitive pricing strategies. Additionally, he specializes in creating detailed analytical reports that support cost-saving measures and operational improvements.
Previous Experience at Best Buy
Before joining Cruise America, Joseph Reed worked at Best Buy in Richfield, Minnesota, from 2006 to 2007. He held positions as a Cashier and Front End Coordinator for six months. During his tenure, he gained experience in customer service and retail operations, contributing to the efficiency of the front-end operations.
Previous Experience at Michaels Stores, Inc.
Joseph Reed was employed at Michaels Stores, Inc. in Irving, Texas, from 2008 to 2009 as a Custom Framer for eight months. In this position, he managed the event calendar to predict and prepare for business spikes, which enhanced operational efficiency. His role involved coordinating framing services and ensuring customer satisfaction.
Education and Expertise
Joseph Reed studied at Arizona State University, where he earned a Bachelor of Science degree in Communication from 2007 to 2011. His educational background provides him with strong communication skills, which are essential in his current role as an Operations Analyst. His expertise includes analytical reporting and operational management.
System Development for Rental Requests
During his career, Joseph Reed developed a system for approving or denying one-way rental requests based on multiple criteria, including fleet availability and parking capacity. This initiative reflects his analytical skills and understanding of operational logistics, contributing to improved decision-making processes within the rental operations.