Leaynet Yilma
About Leaynet Yilma
Leaynet Yilma is a Senior IT Service Desk Technician currently employed at DISCO, where he has worked since 2023. He has a background in information technology and security, with previous roles at DISCO, The College of St. Scholastica, and the Woodrow Wilson International Center for Scholars.
Current Role at DISCO
Leaynet Yilma currently holds the position of Senior IT Service Desk Technician at DISCO. She has been in this role since 2023, contributing her expertise to the IT service desk operations. Her responsibilities include providing technical support, troubleshooting issues, and ensuring efficient IT service delivery.
Previous Experience at DISCO
Prior to her current role, Leaynet Yilma worked as an IT Service Desk Technician at DISCO from 2020 to 2023. During her three years in this position, she developed skills in customer support, problem resolution, and IT systems management, supporting users in Austin, Texas.
Internship and Assistant Roles
Leaynet Yilma gained early experience in the IT field through various roles. She served as an Information Security Intern at The College of St. Scholastica from 2019 to 2020 for 11 months. Additionally, she worked as a Technological Assistant at the same institution from 2016 to 2019, where she supported technology initiatives for three years. In 2018, she also worked as a Research Assistant at the Woodrow Wilson International Center for Scholars for four months.
Educational Background
Leaynet Yilma studied at The College of St. Scholastica, where she earned a Bachelor's degree in Computer Information Systems from 2016 to 2020. Prior to this, she completed her high school education at Lycée franco-éthiopien Guebre-Mariam, obtaining a High School Diploma.