Ken Santoro
About Ken Santoro
Ken Santoro is an Information Technology Operations Manager at CSI Compressco LP in The Woodlands, Texas, where he has worked since 2021. He has over 20 years of experience in IT management across various industries, including Aerospace and Manufacturing, and has held several leadership roles in previous organizations.
Work at CSI Compressco
Ken Santoro has been serving as the Information Technology Operations Manager at CSI Compressco LP since 2021. In this role, he oversees IT operations and ensures the efficient functioning of technology systems within the organization. His responsibilities include managing IT procurement and asset management processes, as well as providing secure Active Directory access through third-party tools for Level 1 and Level 2 support. His tenure at CSI Compressco has contributed to the company's operational efficiency in The Woodlands, Texas.
Previous Experience in IT Management
Before joining CSI Compressco, Ken Santoro held several significant positions in the IT sector. He served as the Director of IT, eCommerce & Innovation at Billiard Factory from 2016 to 2021. Prior to that, he worked at Superior Energy Services as the Manager of IT Client Services, North America, from 2013 to 2015. His experience also includes a role as Senior Project Manager Consultant at Prognosis Health Information Systems in 2012 and as Director of IT Support & Operations at Spring Medical Systems, Inc. from 2001 to 2011.
Education and Expertise
Ken Santoro earned a Bachelor of Science (B.S.) degree in Computer and Information Sciences and Support Services from UC Irvine, where he studied from 1983 to 1985. His educational background supports his extensive experience in managing IT operations across various industries, including Aerospace, Transportation, and Manufacturing. He specializes in leveraging the ITIL framework to lead both onshore and offshore teams for IT support, demonstrating his expertise in process improvement and streamlining IT operations.
Cybersecurity and Compliance Initiatives
Ken Santoro actively participates in cybersecurity initiatives and ensures compliance with SOX regulations within his roles. He utilizes tools such as Microsoft Defender ATP, InTune, AutoPilot, LAPS, and MDT to establish robust IT foundations. His involvement in managing the divestiture of infrastructure and Microsoft 365 environments further highlights his commitment to maintaining secure and compliant IT operations.