Eric Pennings
About Eric Pennings
Eric Pennings is a Technical Support professional at CTOUCH Europe B.V., specializing in interactive touch displays and multi-touch technologies. He has over a decade of experience in technical support and account management across various companies in the Netherlands.
Work at CTOUCH
Eric Pennings has been employed at CTOUCH Europe B.V. since 2017, where he serves as Technical Support NL/UK. In this role, he provides third line global support focused on interactive touch displays and innovative touch solutions. His responsibilities include troubleshooting and resolving technical issues, ensuring customer satisfaction, and enhancing the user experience with large format touch and multi-touch technologies.
Previous Employment Experience
Prior to his current role, Eric Pennings held several positions in the technology and real estate sectors. He worked at Securitas Nederland as a Centralist Dispatch from 2016 to 2017. Before that, he served as an Account Manager at Duresta Real Estate Solutions from 2013 to 2015. His experience also includes a three-year tenure at Ziggo as Technical Support from 2010 to 2013, and earlier roles at Call Center Benelux and UPC Netherlands.
Education and Expertise
Eric Pennings studied at Roc ter AA, where he gained foundational knowledge that supports his career in technical support and customer service. He possesses expertise in large format touch and multi-touch technologies, which he applies in his current role at CTOUCH. His technical skills enable him to provide effective support for interactive touch displays and innovative solutions.
Career Timeline
Eric Pennings has a diverse career spanning over two decades. He began his professional journey at Paradigit as a Quality Check from 1998 to 2000. Following this, he worked as a Technical Coordinator at UPC Netherlands from 2000 to 2003. He continued to build his experience in the industry through various roles, including Sales & Projects at Call Center Benelux from 2007 to 2010, and Technical Support at Ziggo from 2010 to 2013, before transitioning to account management and his current position.