Willem Jan Van Der Meer
About Willem Jan Van Der Meer
Willem Jan Van Der Meer is a Product Manager at CTOUCH Europe B.V. in the Eindhoven Area, Netherlands, with extensive experience in technical support and customer care across various companies, including Philips and SeaChange International.
Current Role at CTOUCH
Willem Jan Van Der Meer serves as a Product Manager at CTOUCH Europe B.V. since 2018. In this role, he focuses on aligning product developments with customer needs and expectations. His responsibilities include overseeing product management processes and ensuring customer satisfaction. His experience in technical support and engineering contributes to his effectiveness in this position.
Previous Experience at SeaChange International
Willem Jan Van Der Meer worked at SeaChange International as a Technical Support Engineer from 2014 to 2017. During his three years in this role, he was based in the Eindhoven Area, Netherlands. His work involved providing technical support and troubleshooting, which enhanced his skills in customer service and technical problem-solving.
Experience at TP Vision
He was employed at TP Vision from 2012 to 2014 as a Senior Application/Customer Support Engineer and Safety & Approbation Officer. This two-year tenure in Eindhoven allowed him to develop expertise in customer support and safety compliance within the consumer electronics sector.
Educational Background
Willem Jan Van Der Meer studied at Avans University in 's-Hertogenbosch, where he earned a Bachelor of Engineering (BEng) degree from 2002 to 2006. Additionally, he attended MTS in 's-Hertogenbosch, achieving a bachelor's degree from 1988 to 1993. His educational background provides a strong foundation for his technical and managerial roles.
Technical Expertise
Willem Jan Van Der Meer possesses expertise in debugging data on communication protocols, which is essential for product functionality. He has in-depth knowledge of both hardware and software aspects of technical TV systems. His familiarity with EU legislations and international safety standards ensures product compliance and reliability. He is also experienced in handling DVB-T/C and IPTV technologies, crucial for modern broadcasting and streaming services.