Alejandro Ramos
About Alejandro Ramos
Alejandro Ramos is an IT Support Engineer with over 13 years of experience at CTS Electronics Manufacturing Solutions and 11 years at Benchmark Electronics, Inc. He specializes in structured cabling, CCTV systems, and IT infrastructure management.
Work at Benchmark Electronics
Alejandro Ramos has been employed at Benchmark Electronics, Inc. as an IT Support Engineer since 2013. Over the course of 11 years, he has contributed to the IT support operations in Matamoros y alrededores, México. His role involves providing technical assistance and ensuring the efficient functioning of IT systems within the organization.
Work at CTS Electronics Manufacturing Solutions
Since 2011, Alejandro Ramos has served as an IT Support Engineer at CTS Electronics Manufacturing Solutions for 13 years. In this position, he has been responsible for various IT initiatives, including the management of IT infrastructure and support services to enhance operational efficiency.
Education and Expertise
Alejandro Ramos studied at Instituto Tecnologico de Matamoros, where he earned a degree in System Engineering from 2002 to 2005. This educational background has equipped him with the necessary skills and knowledge to excel in IT support and infrastructure management.
Technical Projects and Responsibilities
Alejandro has led the implementation of structured cabling and CCTV surveillance systems as part of new project initiatives. He is also responsible for the physical security design of the computer site, which includes fire, alarm, and surveillance systems. Additionally, he managed the migration to Dell Technology Blade Servers, Switches, and iSCSI array, enhancing the company's IT infrastructure.
IT Support and Maintenance
In his role, Alejandro administers and maintains over 100 PCs and 30 printers, ensuring smooth operation and minimal downtime. He has also designed and co-developed a web page, which includes managing the hosting server and domain DNS.