Alma Torres
About Alma Torres
Alma Torres is a Planner Buyer specializing in customer service at CTS Corporation, where she has worked since 2015. She has a background in industrial engineering and has held various roles in purchasing and customer service across multiple companies, including Robertshaw and GENCO.
Current Role at CTS Corporation
Alma Torres has been employed at CTS Corporation since 2015, where she serves as a Planner Buyer in the Customer Service department. In this role, she is responsible for managing procurement processes and ensuring that customer service standards are met. Her tenure at CTS Corporation has lasted for nine years, during which she has contributed to the company's operational efficiency and customer satisfaction.
Previous Experience in Procurement and Customer Service
Prior to her current position, Alma Torres held various roles in procurement and customer service. She worked at Robertshaw as a Planner Buyer from 2010 to 2012 and as a Customer Service Representative from 2012 to 2014. Additionally, she served as a Regional Buyer at iQor for a brief period in 2015 and as a Planner Buyer at GENCO for six months in 2014. Her diverse experience in these roles has equipped her with a comprehensive understanding of supply chain management and customer relations.
Educational Background
Alma Torres holds a Master's degree in Administration with a specialization in Quality and Productivity from Universidad Tecmilenio, which she completed from 2012 to 2014. She also earned a degree in Industrial Engineering from Instituto Tecnológico de Matamoros, where she studied from 2005 to 2009. In addition to her degrees, she obtained a Green Belt certification from Universidad Tecmilenio during the same period as her master's studies.
Early Career at Robertshaw
Alma Torres began her career at Robertshaw, where she held several positions from 2008 to 2014. She started as an Asistente de entrenamiento for nine months, followed by roles as Asistente de mejora continua and Asistente de conteos cíclicos. These early experiences provided her with foundational skills in training, continuous improvement, and inventory management, which have been beneficial in her subsequent roles.