Joanna Yu Zhang, MBA
About Joanna Yu Zhang, MBA
Joanna Yu Zhang is a Sales Analytics and Operation Manager at CTS Corporation in Lisle, Illinois, with extensive experience in sales analytics and project management. She holds an MBA from the University of Illinois at Chicago and has worked in various roles in China, including as a Key Account Manager at Fuji Xerox.
Work at CTS
Joanna Yu Zhang has been serving as the Sales Analytics and Operation Manager at CTS Corporation since 2021. In this role, she is responsible for analyzing sales data and optimizing operational processes. Her work is based in Lisle, Illinois, where she has contributed to the company's strategic initiatives for three years.
Previous Experience
Prior to her current position, Joanna worked at Fuji Xerox (China) as a Key Account Manager and Business Analyst from 2012 to 2017. She also held the position of Business Analyst at China UnionPay for one year in 2011. Additionally, she co-founded LeadGro, where she worked from 2018 to 2021 in the Greater Chicago Area.
Education and Expertise
Joanna holds a Master of Business Administration (MBA) from the University of Illinois at Chicago, which she completed in 2018. She also studied Organizational Information Systems at Iwate Prefectural University in Japan, where she was a Master's Degree Candidate. Her undergraduate education includes a dual major in Computer Software Engineering and Environmental Science from Dalian Jiaotong University in China.
Skills and Methodologies
Joanna possesses advanced skills in statistical analysis techniques, including experiment design and predictive modeling. She employs various project management methodologies such as Agile, Waterfalls, Kaizen, and Six Sigma. Additionally, she has expertise in implementing CRM systems and managing sales channels, utilizing business intelligence tools like Salesforce and Tableau for data visualization and analysis.
Multilingual Capabilities
Joanna's multilingual capabilities enhance her communication skills in diverse business environments. This proficiency allows her to effectively engage with clients and colleagues from various cultural backgrounds, contributing to successful business outcomes.