Rolando González Hernández
About Rolando González Hernández
Rolando González Hernández is a Planner, Buyer, and Customer Service Representative at CTS Corporation, where he has worked since 2017. He previously served as a Customer Service Representative at Robertshaw from 2014 to 2017 and holds a degree in Industrial Engineering from Instituto Tecnologico de Matamoros.
Work at CTS
Rolando González Hernández has been employed at CTS Corporation since 2017, where he serves as a Planner/Buyer/Customer Service Representative. In this role, he is responsible for coordinating purchasing activities, managing inventory, and providing customer support. His tenure at CTS spans over seven years, during which he has contributed to various operational efficiencies and customer satisfaction initiatives.
Previous Experience at Robertshaw
Prior to joining CTS Corporation, Rolando González Hernández worked at Robertshaw from 2014 to 2017. He held the position of Customer Service Representative in Matamoros, Mexico. In this role, he focused on addressing customer inquiries, processing orders, and ensuring timely delivery of products. His experience at Robertshaw provided him with a solid foundation in customer service and operational processes.
Education and Expertise
Rolando González Hernández studied at Instituto Tecnologico de Matamoros, where he earned a Licenciatura in Ingeniería Industrial. His education, completed from 2000 to 2004, equipped him with knowledge in industrial engineering principles, which he applies in his current role at CTS Corporation. This academic background supports his expertise in planning, purchasing, and customer service.
Background
Rolando González Hernández has a background in customer service and industrial engineering. His career began in customer service roles, where he developed skills in communication and problem-solving. His transition to planning and buying at CTS Corporation reflects his growth in the field and his ability to manage complex tasks related to inventory and customer relations.