Alicia Scales
About Alicia Scales
Alicia Scales is an experienced professional currently serving as Assistant Manager at Ctsi-global and Operations Manager at Phoenix Direct, LLC. She has a diverse background in customer service and sales, having worked at Best Buy and Maurices.
Work at CTSI-Global
Alicia Scales has served as an Assistant Manager at CTSI-Global since 2014. With a decade of experience in this role, she operates from the company's Memphis, Tennessee location. Her responsibilities include overseeing daily operations and ensuring efficient workflow within the organization.
Current Role at Phoenix Direct, LLC
Since 2015, Alicia Scales has held the position of Operations Manager at Phoenix Direct, LLC in Duluth, Georgia. In this role, she manages operational processes and contributes to the company's efficiency and effectiveness in service delivery.
Experience at Best Buy
Alicia Scales has been a Customer Care Representative at Best Buy since 2012, accumulating 12 years of experience in this position at the Richfield, Minnesota location. Prior to this role, she worked as a Home Theater Sales Associate at Best Buy from 2011 to 2012, where she focused on sales and customer service.
Previous Employment at Maurices
Alicia Scales worked as a Sales Associate at Maurices for a period of 7 months in 2009 to 2010. This experience contributed to her skills in retail sales and customer interaction.
Education Background
Alicia Scales completed her education at Simley High School, attending from 2003 to 2008. This foundational education provided her with essential skills and knowledge for her subsequent career.