Daria Rutecka
About Daria Rutecka
Daria Rutecka is a Global Account Manager at CTSI-Global, where she has worked since 2018. She has extensive experience in logistics and customer service, having held various roles at DHL and Kolporter S.A.
Current Role at CTSI-Global
Daria Rutecka serves as a Global Account Manager at CTSI-Global, a position she has held since 2018. In this role, she is responsible for onboarding new carriers to the CTSI internal system, ensuring their seamless integration and operation. Daria conducts quarterly business reviews with customers to ensure alignment and address any concerns. She acts as the primary point of contact for resolving account-related issues, providing clients with a direct line of communication. Her strategic approach enhances customer value across European markets.
Previous Experience at DHL Global Forwarding
Daria Rutecka worked at DHL Global Forwarding Ireland in various capacities from 2015 to 2018. Initially, she served as a Logistics Support Specialist, followed by her role as Work Stream Business Lead and IT Super User from 2016 to 2018. During her time in Shannon, Ireland, she contributed to operational efficiency and supported logistics processes.
Early Career at Kolporter S.A.
Daria began her career at Kolporter S.A. as a Customer Service Specialist. She worked in Wroclaw, Lower Silesian District, Poland, for a duration of nine months in 2004 to 2005. This role provided her with foundational experience in customer service and support.
Educational Background
Daria Rutecka studied at Uniwersytet Ekonomiczny we Wrocławiu, where she focused on Business, Management, Marketing, and Related Support Services. She achieved a Master’s Degree during her five-year study period from 1999 to 2004. This educational background has equipped her with the necessary skills for her roles in account management and customer service.
Account Management Expertise
Daria Rutecka utilizes her internal expertise to enhance customer value across European markets. Her strategic approach to account management includes conducting regular business reviews and addressing client concerns effectively. This focus on customer satisfaction and operational excellence is a key aspect of her professional profile.