Mirella Melo
About Mirella Melo
Mirella Melo is a Customer Support Manager at Cuboh, a company specializing in digital solutions for restaurants, including tablet consolidation, menu management, and POS integration.
Mirella Melo's Role at Cuboh
Mirella Melo serves as the Customer Support Manager at Cuboh. She collaborates with a high-energy team dedicated to helping restaurants thrive in the digital era. Her team includes various professionals, such as a CEO, CTO, Director of Finance, and many others, all focused on providing top-notch support. Cuboh aims to offer solutions like tablet consolidation, centralized reporting, menu management, and direct ordering, making restaurant operations more efficient.
Responsibilities as Customer Support Manager
In her role as Customer Support Manager, Mirella Melo works to ensure that restaurants receive the best possible support. She collaborates with customer support specialists, technical support analysts, and onboarding specialists to streamline the online ordering process for restaurants. Her efforts focus on reducing order errors through efficient integration of third-party delivery apps with POS systems.
Cuboh's Commitment to Restaurant Success
Mirella Melo is part of a team at Cuboh that is driven by values such as transparency, customer centricity, and excellence. The company supports thousands of restaurants, helping them to grow by providing solutions that streamline their online ordering processes. This creates a more efficient workflow and reduces errors, thereby enhancing customer satisfaction.
Team Collaboration and Company Culture
Mirella Melo enjoys working in an environment that values mutual support and collaboration. All team members, including the VP of Sales, Partnerships Lead, Product Lead, and Senior Developers, share a common goal of delivering the best experience to their customers. The company culture is bolstered by the fact that every team member holds stock in the company, which fosters a sense of ownership and commitment.