Jill Bogler Patterson
About Jill Bogler Patterson
Jill Bogler Patterson is a Board Operator and On-Site Event Coordinator at Cumulus Media, with over a decade of experience in the Greater Salt Lake City Area. She has a background in customer care and technical support, particularly in the security and home automation sectors.
Work at Cumulus Media
Jill Bogler Patterson has been employed at Cumulus Media since 2012, serving as an On-Site Event Coordinator for 12 years in the Greater Salt Lake City Area. In addition to her role as an event coordinator, she has also worked as a Board Operator at Cumulus Media since 2013, accumulating 11 years of experience in this position. Her responsibilities likely include managing audio equipment and ensuring smooth broadcast operations during live events.
Experience in Customer Care and Technical Support
Jill has extensive experience in customer care and technical support roles. She has been with Vivint Smart Home since 2014, where she currently serves as a Customer Care Tier 4 representative, providing advanced technical support for security and home automation systems. Her previous positions include Customer Care Specialist at C3/CustomerContactChannels, Inc. and Customer Service Representative at OneExchange. She has also played a key role in training Tier 1 agents at Vivint, helping them progress to higher tiers.
Educational Background
Jill studied at Kaplan University Online, where she earned an Associate of Applied Science in Business Administration from 2005 to 2007 and a Bachelor of Science in Business Management from 2007 to 2010. She also attended Murray High School from 1984 to 1987. Her educational background has provided her with foundational knowledge in management and business practices.
Previous Employment History
Before her current roles, Jill worked at Sorenson Genomics in various capacities, including Lead Specimen Processor and STD Specimen Processor, from 2010 to 2012. She also held positions at Vivint Smart Home as Customer Care Tier 1 and at OneExchange as a Quality Monitor and Customer Service Representative. This diverse work history has contributed to her skills in customer service and technical support.
Community Involvement and Leadership
Jill demonstrates a strong commitment to community service and is actively involved in various volunteer activities. She has management experience in volunteer groups, showcasing her leadership skills outside of her professional roles. Her interest in community service reflects her dedication to contributing positively to her local area.