Kristen Ramos
About Kristen Ramos
Kristen Ramos serves as the National Client Services Manager at CUMULUS MEDIA, where she has worked since 2016. With a background in sales and promotions at Entercom, she has developed systems to enhance project execution and collaborates across departments to optimize client campaigns.
Work at Cumulus Media
Kristen Ramos has served as the National Client Services Manager at Cumulus Media since 2016. In this role, she reports directly to the Executive Vice President of Operations and the Senior Vice President of the national rep firm. Her responsibilities include managing and executing regionally based and multi-market national campaigns utilizing multi-platform assets. She collaborates with local Sales, Marketing, Digital, and Traffic departments to effectively leverage resources for client requests.
Previous Experience at Entercom
Prior to her current position, Kristen Ramos worked at Entercom in various roles. She began as a Local Sales Coordinator for five months in 2008. Following this, she held the position of National Sales & Promotions Coordinator from 2008 to 2013 for five years in the San Francisco Bay Area. She later served as the Marketing & Promotional Director from 2013 to 2016, also in the San Francisco Bay Area. These roles contributed to her extensive experience in client services and project management.
Education and Expertise
Kristen Ramos studied at San Francisco State University, where she earned a Bachelor of Arts degree in Broadcast Electronic Communication Arts (BECA) with a focus on Radio and Television. Her education, completed from 2004 to 2007, provided her with a solid foundation in media and communication, which she applies in her current and previous roles in the broadcasting industry.
Project Management and Efficiency Development
In her role at Cumulus Media, Kristen Ramos has developed systems aimed at streamlining project execution and improving efficiency within her team. She utilizes various Software as a Service (SaaS), Customer Relationship Management (CRM), and measurement programs to optimize campaign results. Her focus on efficiency and effective project management enhances the overall performance of client services.