Yolanda Hicks
About Yolanda Hicks
Yolanda Hicks is an Account Relationship Manager at CUMULUS MEDIA in Birmingham, Alabama, where she has worked since 2021. She has a background in business and media studies, with extensive experience in account management and dealer success consulting.
Work at Cumulus Media
Yolanda Hicks has served as an Account Relationship Manager at Cumulus Media since 2021. In this role, she is responsible for managing client relationships and ensuring customer satisfaction in the Birmingham, Alabama area. Her experience in the media industry supports her ability to effectively communicate and collaborate with clients.
Education and Expertise
Yolanda Hicks has a diverse educational background. She studied at Southern Arkansas University, where she earned a Bachelor's degree in Mass Communication/Media Studies from 1991 to 1997. She later attended Talladega College, obtaining a Bachelor's degree in Business, Management, Marketing, and Related Support Services from 2012 to 2014. Additionally, she has been engaged in Leadership Hoover since 2020, further enhancing her leadership skills.
Background
Yolanda Hicks completed her high school education at Huttig High, earning her High School Diploma from 1988 to 1991. Her career spans multiple roles in the media and automotive industries, including a significant tenure at Cox Radio as a Senior Account Manager from 1997 to 2016 and at Cox Automotive Inc. as a Senior Dealer Success Consultant from 2016 to 2020.
Professional Experience
Yolanda Hicks has extensive professional experience in account management and client relations. She worked at Cox Radio for 19 years as a Senior Account Manager, where she developed strong client relationships and contributed to business growth. Following this, she spent four years at Cox Automotive Inc. as a Senior Dealer Success Consultant, focusing on enhancing dealer performance and success.