Tracie Zamiska
About Tracie Zamiska
Tracie Zamiska is a Customer Success Team Lead currently working at Curate and has extensive experience in customer success and housing programs. She has held various roles in organizations such as Agistix, the City of South Euclid, and the University of Akron, contributing to program management and compliance in housing initiatives.
Current Role at Curate
Tracie Zamiska serves as the Customer Success Team Lead at Curate. In this role, she is responsible for ensuring customer satisfaction and managing the customer success team. She has been with Curate since 2021, contributing to the company's mission of enhancing customer experiences in a remote work environment.
Previous Experience at Agistix
Prior to her current position, Tracie worked at Agistix as the Customer Success Program Manager and QA Analyst from 2019 to 2021. During her two years in this remote role, she focused on improving customer engagement and quality assurance processes.
Educational Background
Tracie holds a Bachelor of Arts degree in Criminal Justice and Political Science from Canisius College, where she studied from 1998 to 2002. She furthered her education at the University at Buffalo, earning a Master of Urban Planning from 2003 to 2008.
Professional Experience in Housing Programs
Tracie has extensive experience in housing programs, having worked as the Housing Programs Coordinator for the City of South Euclid from 2008 to 2010. She also served as the Construction Compliance Manager at Cleveland Housing Network from 2011 to 2015, where she managed compliance for various housing initiatives.
Involvement in Community Programs
Tracie has held various roles that involve community engagement and program management. She worked as the Program Manager for the Afford-A-Home and Neighborhood Stabilization Programs at the City of Cleveland from 2010 to 2011, overseeing budget maintenance and contract certification. Additionally, she acted as the primary contact for stakeholders involved in housing development.