Evelyn Joly
About Evelyn Joly
Evelyn Joly is a Customer Success Manager and Team Lead at Currencycloud, where she has worked since 2021. She has extensive experience in customer success and relationship building, with a background in the financial services industry.
Work at Currencycloud
Evelyn Joly has been employed at Currencycloud since 2021, currently holding the position of Customer Success Manager, Team Lead. In this role, she focuses on enhancing customer satisfaction and team performance. Prior to her current position, she served as a Senior Customer Success Manager at Currencycloud for five months in 2021. Her tenure at Currencycloud reflects her commitment to customer success and relationship management within the financial services sector.
Education and Expertise
Evelyn Joly studied at Baruch College, where she earned a Bachelor of Business Administration (BBA) with a major in Digital Marketing and a minor in English from 2008 to 2012. Her educational background equips her with essential skills in digital marketing strategies and effective communication. Additionally, she possesses expertise in Salesforce, a prominent customer relationship management platform, which supports her role in customer success.
Background
Evelyn Joly has a diverse professional background, having worked in various roles that emphasize leadership and customer engagement. She was an Account Manager at ACTIV Financial Systems, Inc. from 2017 to 2020 and previously served as an Executive Sales Assistant for six months. Her career also includes a decade-long role as a Recruiting Coordinator and Office Manager at NationStaff, where she developed strong organizational and interpersonal skills.
Achievements
Evelyn Joly has demonstrated a strong ability to enhance team performance and customer satisfaction throughout her career. Her experience in the financial services industry has provided her with a deep understanding of the sector, which she applies in her current role. Her skills in relationship building are crucial for her success in customer success management, contributing to her effectiveness in leading teams and managing client relationships.